Track Your Order
Every Luvdaly order ships with tracking. Here is how to find yours and what the updates actually mean.
Finding your tracking number
- It is emailed to you within 2 business days of placing your order, in a message titled "Your order is on the way".
- Search your inbox for our name. If nothing appears, check spam and promotions.
- Still nothing? Email care@luvdaly.com with your order number and we will resend it within the hour during support hours.
What the statuses mean
| Status | What is happening |
|---|---|
| Label created | We have printed the label. The carrier has not scanned the parcel yet. This can last 24–72 hours and is normal. |
| In transit | The parcel is moving through the carrier network. Gaps of several days between scans are common on longer routes. |
| Out for delivery | It is on a vehicle and should arrive today. |
| Delivered | The carrier marked it delivered. If you cannot find it, check with neighbours and around the property first — parcels are sometimes left out of sight. |
Timeline to expect
- Order placed → tracking emailed: up to 2 business days.
- Shipped → delivered: 5 to 20 business days.
If something looks wrong
No tracking movement for 10 consecutive business days, or marked delivered but nothing arrived after 48 hours? Email care@luvdaly.com with your order number. We replace or refund the order in full. You are not left arguing with a carrier on your own.