Contact information
Talk to us
Email care@luvdaly.com. Every message is answered by a person within 24 hours on business days, usually much sooner.
Support hours
| Day | Hours (UK time) |
|---|---|
| Monday – Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
| Sunday | Closed |
What to include
To get you an answer in one reply rather than three, include your order number and — if something arrived damaged or incorrect — a photo.
Common questions
- Where is my order? Tracking is emailed within 2 business days of ordering. Delivery takes 5–20 business days after shipping.
- Can I return this? Yes, within 7 days of delivery, unused and in its original packaging.
- Can I change my address? Email us immediately. If the order has not been picked yet, we can update it.